FAQ: Frequently Asked Questions


Why I can't see the TV player?
I get an error message about Adobe Flash. What does this mean?
Does Hull KR.TV charge to watch content?
What platforms can I watch Hull KR.TV on?
What are the recommended system requirements?
Can I download programmes to view later on offline?
When viewing programmes in fullscreen the video is very stuttered. Why is this?
I am not on broadband. Can I still watch Hull KR.TV?


Why I can't see the TV player?
I get an error message about Adobe Flash. What does this mean?

The Hull KR.TV player uses Adobe Flash Technology to bring you your TV programmes on demand. Without Flash installed, you will not be able to watch Hull KR.TV.

You can download the Adobe Flash plugin for FREE from here:
http://www.adobe.com/go/getflashplayer

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Does Hull KR.TV charge to watch content?

Hull KR.TV is a FREE service for Hull KR fans. The service is funded by the generous sponsors featured on the site in order to keep it free for all our viewers.

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What platforms can I watch Hull KR.TV on?
What are the recommended system requirements?

Hull KR.TV has been designed with all platforms in mind but some systems may perform better than others in some cases. Our recommended minimum system specification is:

Windows Windows
Windows2000 SP3 or higher
Firefox 1.1 or higher / Internet Explorer 5 or higher / Opera 5 or higher
Broadband connection with 512Kbps
Linux Linux
Firefox 1.1 or higher, Opera 5 or higher, Galeon 2 or higher
Broadband connection with 512kbps
Mac Mac
Mac OS X 10.3 or higher
Firefox 1.1 or higher, Safari 1.0 or higher Broadband connection with 512Kbps

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Can I download programmes to view later offline?

Hull KR.TV does not give the option to download its television programmes but does offer completely FREE access for streaming 24 hours a day from anywhere in the world.

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When viewing programmes in fullscreen the video is very stuttered. Why is this?

Fullscreen playback performance can vary between different platforms and setups. For ideal performance we recommend using a recent or high-end graphics card with hardware acceleration.

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I am not on broadband. Can I still watch Hull KR.TV?

Although it is possible to watch Hull KR.TV on dialup speed internet it is far from ideal. We strongly recommend a minimum of a 512kbps connection.

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